Secure payment methods
Online card payments are made through authorized Square-hosted invoices or secure Square payment links, unless another method is specifically agreed in writing. Do not send full card numbers or CVV/security codes through ordinary website forms, email, text, chat, or shared documents.
Deposits and payment schedules
The required initial payment, deposit, milestone schedule, or final-payment timing is listed in the applicable Statement of Work, invoice, or written project terms. Different projects may use different schedules.
Third-party costs
Domains, hosting, premium software, APIs, stock media, licenses, subscriptions, or other vendor expenses are separate unless specifically included in writing. Client-authorized third-party charges already incurred may remain the client’s responsibility even if the project later ends.
Standard convenience cancellation
Unless the project-specific Statement of Work says otherwise, the standard client cancellation fee is $50 and will not exceed the unpaid project balance. The client may request cancellation in writing. After the required cancellation documentation is completed and the applicable cancellation fee is paid, no further unpaid Purpose Built Digital project installments or service fees are due for the cancelled project.
Previously paid amounts
Amounts already paid are not automatically refundable. Under the standard agreement, amounts may be retained to the extent they were earned or applied to work already performed, reserved project time, or non-refundable project expenses. The signed agreement controls.
Work completed before cancellation
After cancellation is completed, further work stops. Where practical and after cancellation amounts are settled, Purpose Built Digital may provide work completed to date in its then-current form. Incomplete work may not be production-ready.
Late or unpaid balances
Purpose Built Digital may pause work, withhold launch or handoff, or suspend ongoing services on an overdue account after reasonable notice where permitted by the applicable agreement.
Questions
If circumstances change, communicate early. The goal of the cancellation provision is to provide a predictable closeout process rather than force a client to continue a project they no longer want.